Why is therapy beneficial?

Therapy provides a safe and supportive space for you to explore your thoughts, feelings, behaviours, and emotions. It can help you gain greater self-awareness and insight and ultimately helps you develop resilience and live a more fulfilling life.

What if I don’t feel like we are a good fit?

Finding the right therapist is an important part of your journey. If something doesn’t feel quite right, I encourage you to share your thoughts with me in session so we can explore them together. Sometimes a conversation can help us adjust our approach; other times, we may decide that a different therapist would better meet your needs. Either way, your comfort and progress are my priority, and I’m happy to support you in finding the right match.

Do you offer sliding scale fees?

I hold some space in my caseload to accommodate some sliding-scale options. This conversation will be best suited for you to discuss during your 15-minute consultation or during the initial session. If I am unable to accommodate a sliding-scale option at the time of your request, I will support you in finding a therapist that fits your needs and is within your budget. I am here to support you and your needs every step of the way!

How many sessions will I need?

I encourage people to start with 3-4 sessions, each within 7-15 days Taking a break from counselling is normal! Many individuals will start with more frequent sessions and will then extend the time in between sessions as they build their skills, grow confidence, and accomplish their goals. I will check-in with you on a regular basis during sessions to review goals, progress, and to determine next-steps.

Do you offer crisis counselling?

I do not provide immediate or emergency crisis counselling. If you are already a client, I can support you in navigating serious concerns during our scheduled sessions. If you are experiencing a crisis and need immediate help, please contact the Distress Centre Calgary (403-266-4357), call 911, or go to your nearest emergency department.

What is the cancellation policy?

You may cancel or reschedule an appointment up to 24 hours in advance without a fee. Cancellations made with less than 24 hours’ notice, will be subject to a fee of 50% of the session fee. Missed appointments and no shows, will be charged the full session fee to the card on file.

For workshops, corporate consultations, and group sessions, payment is required at the time of registration. Please note that these fees are non-refundable.For any workshops, corporate consultations, or group work, you will be charged at the time of registration and we do not issue refunds at this time.

Can you direct bill to my insurance?

I am currently in the process of setting up so I can direct bill to Blue Cross and Canada Life. If your insurance is not on this list, I will provide you a detailed receipt to submit to your insurance company on your end.

Where do I park?

The office building has 5-free parking stalls at the front of the building. They have signs stating “30 minute parking” but the building is aware our services may take more than half an hour and you shouldn’t have any concerns with parking in these stalls during your scheduled session. If these stalls are in use, please access free parking on Banff Psge NW and other streets surrounding the building.

I came to an evening session and the building was locked. What do I do?

One Executive building wants to ensure the safety of all individuals who access the building’s services. For this reason, they lock all external doors at 6 pm. At your appointment time, I will come and get you from the lobby. Please check in to your appointment time using your Jane account.